Returning items to Centre Light Solutions is easy. Returns must be initiated within 30 days after the item was shipped.
To qualify for a refund, all items must be returned unopened, in their original condition at the time of sale, including the original packaging and all tags, labels, containers, documentation, etc. Do not mark or deface original manufacturer containers in any manner. We will not accept returns if packaging is opened or not in its original condition – we will return such items to you. If you reject that return shipment, Centre Light Solutions reserves the right to liquidate the inventory and withhold credit. All shipping cost will be paid by the customer. Any shipping cost incurred to ship your order will also be subtracted from refund. All shipping cost will be paid by the customer and all shipping returns will be subtracted from your refund.
How to Return an Item:
1.) Please E-mail the Centre Light Solutions Customer Service Team at firstname.lastname@example.org to notify us that you would like to return a product. Please state the reason for the return and your order number. Most items that have not been opened may be returned. Exceptions will be made if the item is defective in some way.
2.) Our customer support representatives will give you information on how and where to return the product.
3.) You will have to pay for the return shipping costs. For your protection, we recommend that all returns be sent back by a traceable carrier (such as USPS, UPS or FedEx) and that the shipment be insured in case the package is lost. Once we receive and process your return we will give you a refund less any shipping costs. Most refunds are processed within 3-5 business days after receiving your return. You will receive an E-mail confirmation once your refund is processed.
Last updated: April 2016
*The information contained on this page is subject to change.